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Frequently Asked Questions

How long will my order take to arrive?

• If the items on your order are not in stock at the time your order is placed, there may be a delay of from 5 days to 3 weeks before your order is shipped. We will inform you of the delay by mail.

• We normally ship First Class Mail via the U.S. Postal Service.  If you request Priority Processing and pay the additional $4.95, your in-stock items will normally be processed and shipped Priority Mail within 48 hours Monday-Friday.  Priority Mail normally takes 2-3 days to arrive after shipment.

• Non-Priority orders are normally processed and shipped First Class Mail within 4 days.  First Class Mail delivery times can range from 2-10 days, depending on where you live.

• International shipments are normally processed and shipped AIR MAIL or Global Priority Mail within 72 hours.  Depending on the country, delivery times can range anywhere from 4 days to 4 weeks.  

• We don't ship on Saturday or Sunday.  
  
  How much will I pay for delivery and handling?
  Our $5.95 Delivery & Handling is First Class Mail for U.S. Shipments.  
  For Priority Processing within the U.S., the D&H charge of $5.95 will be charged plus the Priority Mail charge.
  Priority Processing is an additional $4.95.
  Delivery and Handling on packages mailed to countries other than the U.S. is $5.95 plus approx. 25% of the order subtotal for Air Mail, or 35% for Global Priority Mail.  
  NOTE:  For larger orders, we need to charge an additional amount to cover our postage and mailing costs.  The additional amounts are specified below.